Frequently Asked Questions
How often should I use it?
2–3 times a week is plenty to start. Once your skin adjusts you can use it daily. Let it fully dry between uses.
Is it too rough for sensitive skin?
It's firm but not harsh. Use light pressure and a good lather — the netting does the work, not hard scrubbing. Most sensitive-skin users find it gentle.
How is this different from a normal loofah?
A soft loofah mostly moves suds around. This authentic African net has a coarser weave that actually lifts away dead skin, which is why skin feels so much smoother after.
How do I keep it clean?
Rinse and hang to dry after each use — the open weave dries fast and resists odor. Rinse in warm soapy water every couple of weeks; replace every few months like any bath tool.
Will it reach my back?
It stretches up to ~42 inches, so you can hold both ends and scrub your whole back and shoulders easily.
When will my order arrive?
Orders ship in 1–2 business days and typically arrive within about 7 business days, with a tracking link sent to your email.
Do you offer free shipping?
Yes — shipping is free on every order within the United States.
What payment methods do you accept?
All major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Checkout is secure and encrypted.
What's your return policy?
Every order is backed by our 30-day money-back guarantee. If you're not completely satisfied, email support@tryrituve.com within 30 days for a replacement or refund.